Registration is a single guided flow. You cannot receive jobs until it is finished and your identity is verified.

Phone numbers: U.S. numbers are 10 digits; international numbers need a country code (8–15 digits).

Permissions

Your MSF is what you charge just to come out — it covers your travel and time. The price of the work itself is agreed with the client separately.

You set it as distance tiers: a radius in miles and the fee for that radius. For example:

Rules the app enforces:

• Each tier must be farther than the one before it (whole miles, max 2 digits).

• Each tier’s fee must be at least as much as the previous tier’s (max 4 digits).

• The beyond fee — everything past your farthest tier — must be more than your highest tier fee. The app pre-fills it when you edit your tiers.

The map on the MSF screen draws your radii around your work location so you can see the area each tier covers.

The connection fee

A connection fee — $29.99 by default, and it varies by category — is charged when you accept a job, not when you apply or when you finish. During a promotional free trial period, no fee is charged.

You must pass identity verification before you can work. Open Get Verified from the home screen and tap Verify Now.

• Free and secure

• Doesn’t affect your credit

• Builds trust with customers

• Required to start working

Verification is handled by our identity provider inside the app. Three outcomes:

If your session expires, tap Verify Now again to start a new one.

The toggle at the top of the home screen controls your availability.

Going online requires verification, notification permission, and background location permission. If any is missing, the app takes you to the screen that fixes it.

The home map

The map shows job requests around you. The footer switches between new requests and jobs you have already accepted. Tapping a job opens it. Requests outside your specializations open a separate screen explaining why they are not a match.

Reviewing an offer

The job screen shows the client’s description, photos and video, the address, the schedule, and the client’s offer.

Before you can accept, you must set your ETA — the app blocks acceptance until you confirm your estimated time of arrival.

You can also adjust your fee for this specific job:

• Free MSF — waive your minimum service fee for this job.

• Set Amount — name your fee for this job.

Then accept:

• Accept — take the job at the client’s terms.

• Accept or Raise — accept, or counter with a higher fee. Jobs coming from the website are Accept only.

Waiting for the client

After you apply, you wait for the client to confirm you. The app shows a waiting screen and notifies you of the outcome:

Every offer you have made — won or lost — is listed under Proposal history.

The active job screen walks through the visit.

1. 1

   On way

   Tap when you set off. The client sees the status change.

2. 2

   Arrived

   Tap when you reach the address.

3. 3

   Complete

   Tap when the work is finished.

Contacting the client. Tap contact to call, send an SMS, or copy the phone number. Call as soon as you are assigned — it is the difference between a smooth job and a bad review.

Navigation. Tap the address to open it in your phone’s maps app.

After you confirm, the client is asked to confirm the job is done, and you are notified when they do.

Leaving a job. If you cannot do the work, leave the job from the job screen. The client is notified immediately and the job goes back into search. Do this as early as you can — it protects your standing with clients.

Inactive Order. If a job is canceled, times out, or is taken by someone else while you are looking at it, the app moves you to an Inactive Order screen with the reason and a link back to Proposal history.

Open Wallet from the balance widget on the home screen.

Finance tab

• Your current balance and full transaction history — each entry is Credited or Charged.

• Add payment method — a card. You need an email on your account first; the app asks for one if it is missing.

• Top up — charge your card to credit your wallet. Maximum $100,000 per top-up, with 3-D Secure support.

Connection fees are taken from this balance, so keep it funded — an empty wallet means you cannot accept jobs.

Benefits tab

Each benefit shows its state: Applied, Expired, Uses exhausted, or Inactive. Activate a new code with the promo code button on this tab.

Refer clients in the menu opens the referral program. Accept the program terms once, then:

• Copy your referral code or your invite link.

• Share the link with clients directly.

• Track how many clients you referred and what you earned on the same screen.

Profile tabs

The options menu in the top right of Profile has log out and delete account.