📜 TERMS AND CONDITIONS
Effective Date:
June 10, 2025
Last Updated:
June 10, 2025
Company:
Professionals on Demand LLC (a Delaware limited liability company)
DBA:
POD (“POD,” “Company,” “we,” “us,” “our”)
Platform:
The POD mobile application, website, and related services.
1. INTRODUCTION
Welcome to POD. These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“you,” “User,” “Client,” or “Provider”) and POD regarding your use of our digital platform, which facilitates connections between independent service professionals (“Providers”) and individuals or entities seeking services (“Clients”).
By downloading, accessing, or using our application, website, or services (collectively, the “Platform”), you acknowledge that you have read, understood, and agreed to be bound by these Terms.
If you do not agree to these Terms, you must not access or use the Platform.
2. OUR ROLE AND DISCLAIMER
POD acts solely as a technology facilitator. We provide a digital environment in which Users may engage in initial contact for service-related opportunities. POD does not provide, endorse, guarantee, manage, supervise, or warrant any services performed by Providers.
We do not verify or guarantee the quality, legality, licensing status, experience, or identity of any Provider or Client. The Company is not a party to any actual service transaction between a Provider and Client. All services are rendered exclusively at the discretion and risk of the parties involved.
3. NATURE OF PROVIDERS
All Providers on the Platform are independent contractors. No Provider is an employee, agent, joint venturer, or partner of the Company for any purpose. The Company has no control over, and disclaims all liability for, the acts or omissions of Providers.
4. CONNECTION FEE AND PAYMENT TERMS
POD charges a connection fee to Providers only when both parties agree to engage. This fee is for facilitating the initial interaction and shall not be considered a payment for services to be performed.
POD does not:
Participate in price-setting, execution, or fulfillment of any work;
Collect or remit payment for services rendered;
Mediate payment disputes.
All service-related payments and agreements are the sole responsibility of the Client and Provider.
5. NON-CIRCUMVENTION POLICY
To protect the integrity of our business model, all Users agree to the following:
If a Client and Provider connect through the Platform, they must not engage in direct transactions outside the Platform for a period of six (6) months from the date of their initial match or any time during which their engagement continues — whichever is longer.
Violating this provision may result in termination of account access, as well as monetary damages. The Company reserves the right to seek compensation equivalent to the lost revenue it would have received had the transactions occurred via the Platform.
This clause shall survive termination of the agreement.
6. THIRD-PARTY SERVICES & VERIFICATION LIMITATION
POD utilizes third-party APIs and services (including, but not limited to, Google Maps, AI-powered communication tools, identity verification systems, and license validation databases) to improve user experience.
We are not liable for inaccuracies or failures in data provided by these external services. All information, including professional credentials or geographic data, is provided “as is” and “as available.”
7. SUPPORT AND DISPUTE LIMITATION
While POD may offer limited support to facilitate communication or provide technical assistance, we do not provide arbitration or resolution services. Any conflict, dispute, or dissatisfaction must be resolved directly between the parties.
We do not assume liability for:
Missed appointments
Incomplete or unsatisfactory services
Verbal or physical misconduct
Loss of time, money, or property
Damages or injuries of any kind
8. USER SUBMISSIONS AND LICENSE GRANT
By uploading or submitting any content (including but not limited to text, video, images, voice recordings, issue descriptions, personal data, or licenses), you grant POD a worldwide, royalty-free, perpetual, irrevocable, non-exclusive, sublicensable license to use, store, copy, distribute, display, publish, modify, analyze, and create derivative works from such content for any business, analytical, marketing, or product development purpose.
You also agree that:
You waive any moral rights to the content
You have full authority to grant these rights
You release POD from any claim regarding such use
9. ACCEPTABLE USE
You agree not to:
Use the Platform for unlawful or fraudulent purposes
Misrepresent your identity, qualifications, or authority
Attempt to bypass the Platform’s payment or communication systems
Scrape, reverse-engineer, or overload our services
Violation may result in account suspension, reporting to legal authorities, and civil liability.
10. SERVICE MODIFICATIONS AND AVAILABILITY
We may at any time, without notice or liability:
Add, modify, or remove Platform features
Terminate or suspend your account
Interrupt service for maintenance or security reasons
You understand that service availability is not guaranteed and that errors may occur.
11. LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, POD, ITS AFFILIATES, OWNERS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE PLATFORM OR ANY INTERACTIONS BETWEEN USERS.
12. INDEMNIFICATION
You agree to defend, indemnify, and hold harmless POD and its affiliates from any claims, liabilities, losses, costs, or demands (including legal fees) arising from:
Your use of the Platform
Your engagement with another User
Your violation of these Terms or applicable laws
13. GOVERNING LAW AND VENUE
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to conflict of laws principles. Any legal action must be brought in a court of competent jurisdiction located in the State of Delaware, and you waive any objections to such venue.
14. CHANGES TO TERMS
We may update these Terms at any time, with or without notice. Continued use of the Platform constitutes your acceptance of the revised Terms.
15. ENTIRE AGREEMENT
These Terms, together with our Privacy Policy, constitute the entire agreement between you and POD, superseding all prior discussions, emails, or communications.
Professionals on Demand LLC
📧 support@podapp.dev
Delaware, United States